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SERVICES · DFIR & INCIDENT RESPONSE

Operator-led DFIR and incident response when a real attack is in progress

BKK provides structured, operator-led DFIR support for ransomware, data theft, business email compromise, insider incidents and cloud intrusions across the Balkans and wider region. We focus on stabilising operations quickly, mapping attacker objectives and producing timelines and evidence that stand up to regulators, insurers and internal investigations.

Incident response retainers

Retainers give you guaranteed access to BKK DFIR teams with known faces, tools and playbooks – reducing uncertainty during the first 24–48 hours of a major incident.

  • Preparedness

    Joint run-books, communication channels and escalation paths defined before you need them.

  • Guaranteed response

    Service-level objectives for engagement start times and initial on-site or remote support.

  • Regional coverage

    Teams experienced with regulatory regimes and operational practices across the Balkans and EU.

Digital forensics and incident investigation

Our DFIR teams collect and analyse evidence from endpoints, servers, cloud platforms and identity systems to reconstruct attacker actions and understand impact.

  • · Forensic collection following defensible, auditable procedures.
  • · Analysis of attacker tooling, persistence mechanisms and lateral movement.
  • · Clear scoping of affected systems, accounts and data sets.

Compromise assessments

Compromise-assessment engagements examine whether stealthy adversaries may already be present, using hunting methodologies and telemetry rather than waiting for alerts.

  • · Threat-led hypotheses based on your industry, technology and control environment.
  • · Hunt packages executed across EDR, SIEM, identity and cloud telemetry sources.
  • · Reporting that distinguishes between hard evidence, weak signals and absence of data.

Communication, regulators and lessons learned

Major incidents are as much about communication and coordination as they are about technology. BKK helps you manage stakeholders and turn painful events into concrete improvements.

  • Stakeholder communication

    Support for internal and external communications, including templates and talking points.

  • Regulatory interface

    Assistance with breach notifications, supervisory questions and evidence documentation.

  • Post-incident reviews

    Structured lessons-learned workshops and remediation roadmaps across people, process and tech.

Put a BKK DFIR team on your side before you need them

Talk to us about retainers, compromise assessments or targeted incident-response readiness work, so that the first time we meet is not in the middle of a crisis.